Wipro Off Campus Drive: Wipro schedule to hire Customer Service Representative for 2021. The location of the job is Gurgaon. Freshers can also apply. The detailed eligibility criteria and application process are given below.
Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with nearly 195,000 employees.
Wipro Off Campus Drive:
Company Name:- Wipro
Job Position:- Customer Service Representative
Job Location:- Gurgaon, India
Salary Package:- As per Company Standards
Job Category:- DOP
Req ID:- 2706993
- B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
- Wipro HR Services India Pvt Ltd. is hiring for Customer Service Representative, Wipro is looking for smart professionals with a great attitude to make every single client interaction delightful.
Roles & Responsibilities:-
- Customer Service through calls
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
Wipro Off Campus Hiring 2021 Application Process :-
All candidates who wish to apply for the Wipro Recruitment 2021, they may apply for the job post of by clicking on this link
Application Link: Click Here
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