Incedo Recruitment 2022: schedule to hire for Technical Consultant – Intern for the year 2022. The job is for freshers and the job location is Bangalore. The details for the selection process, application procedure and salary details are mentioned below.
Incedo is a US-based consulting, analytics and technology services firm. We help our clients achieve competitive advantage through End-to-End Digital Transformation. We have deep domain expertise in Financial Services, Telecom, Life Science & Healthcare and Product Engineering.
Incedo Recruitment 2022:
- This role is an exciting opportunity for a high-energy, enterprising individual to join a high-caliber team in shaping and managing infrastructure support.
- An opportunity also to work with well-known clients where we have existing relationships.
- L1 support engineer in infrastructure support will be playing a primary role in managing the Customer infrastructure.
Role and responsibilities:
- Identify and interpret issues with impact through various sources (emails, user reports, monitoring tool alerts etc) and follow ITIL support procedures to respond
- Collate and interpret information from various sources to help diagnose the issue.
- Assess and prioritize faults and respond or escalate accordingly following ITIL aligned processes.
- Handle P1 and P2 issues, Initiate and handle bridge calls with clients as when required.
- Troubleshooting Infrastructure issues (Linux/Windows/Network/Citrix)
- Write end user mass communications, and share them as per process
- Coordinate with stakeholders/vendors for issue resolution and Root Cause Analysis
- Maintain and administer computer networks and related computing environments including systems software, applications software, hardware, and configurations.
- Perform infrastructure health checks and flag issues based on impact.
- Manage and maintain EM7 & SolarWinds Monitoring Systems.
- Identify problems, and frequently present viable solutions to problems.
- Handle multiple priorities with multiple clients / ability to work in multi-client environment.
- Should be open to suggest and help implement process improvements and development opportunities for self and the team.
- Consistently demonstrates good customer service throughout the area of responsibility.
- Co-operate with other teams. Actively encourage strong working relationships with other teams.
Required Skills Technical skills requirements:
- The candidate must demonstrate proficiency in,
- Willingness with US based and 24×7 support environment
- Learning zeal
- Willing to learn and develop new skills.
- Understanding of IT service landscape.
- Understanding and willingness in system/Network administration.
- Basic understanding of Networking.
- Work well in a busy team, being quick to learn and able to deal with a wide range of issues.
- Basic Understanding of IT and system/Network administration
- Basic knowledge & understanding of
o Windows administration
o Public Cloud
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- 0-2 years of total experience, in IT infrastructure environment
- B.Tech /B.E/BCA/BSc(IT)degree from a reputed university.
How to Apply for Incedo Recruitment 2022?
All interested and eligible candidates can apply for the Incedo Recruitment drive online by the following link ASAP.
More Details: Click Here
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