Genpact Off Campus Hiring: Genpact schedule to hire Process Associate – Customer Service-HIG005645 2020. If you are a Commerce Graduate, you may apply for the post. The location of the job is Hyderabad. The detailed eligibility criteria and application process are given below.
About the Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics.
Genpact Off Campus Hiring:
Company Name: Genpact
Company Website: www.genpact.com
Job Position:- Process Associate – Customer Service-HIG005645
Work Location:- Hyderabad, India
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Salary :- As per Company Standards
Job Category:- Full Time
Job Posted On:- Dec 25, 2020, 1:20:04 AM
Qualifications we seek in you:-
Education Level:- Bachelor’s / Graduation / Equivalent
Minimum qualifications:-
- Commerce Graduate
- Freshers are eligible
- Excellent Communication Skills (verbal and written)
- Typing skills of 32 words per minute with 90% accuracy
- AMCAT: English – 390, Quants Ability – 285, Logical Ability – 315
- Ops Line Evaluation will be on comprehension, clarity, confidence, bilingual proficiency, objection handling, technical capability and stability
Preferred qualifications:-
- Technical Expertise – mobile OS interfaces, connectivity, app level knowledge, and familiarity with Android and iOS
- Customer Service background will be an added value
- Incessant Curiosity – question the status quo, find ways to make things better, probing and analytical ability
- Must be willing to work in a 24/7 environment
Master Skills List:- Operations
Responsibilities:-
- Address all end-user queries as per the process and policies defined in the workflow
- Comprehend user sentiment, leverage emotional intelligence and drive issue resolution and support satisfaction
- Analyze, Improvise, Adapt and Deliver with accuracy, dedication and consistency
- Identify issue trends and report it to the Subject Matter Experts and Front-line Managers
- Be a great teammate, work with your peers to help your team perform better!
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How to apply for the Genpact 2020 Jobs:
All candidates who wish to apply for the Genpact Recruitment 2020, they may apply for the job post for this position by clicking on the link provided below:
Apply Link: Click here
Note :– Only shortlisted candidates will receive the call letter for further rounds
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