Dell Recruitment: Dell schedule to hire Technician, Technical Support for 2021. The location of the test is Gurgaon. Freshers can also apply. The detailed eligibility criteria and Dell recruitment process are given below.
Dell is an American multinational computer technology company that develops, sells, repairs, and supports computers and related products and services.
Company Name :- Dell Technologies
Job Position:- Technician, Technical Support
Job Locations:- Gurgaon, India
Salary Package :- As per Company Standards
Job Family:- Product-Services Services Global-Services
Job ID:- R073144
- First-rate customer focus, phone etiquette, and work ethic
- Excellent communications skills
- Graduate Fresher to 4 years of relevant work experience required
- Undergrad with 1 year of relevant work experience required
- Should be willing to work in shifts in a 24 x7 work environment
- Should be residing within Transport Boundaries
- Ability to handle stressful situations.
- Goal/Career oriented and self-motivated
- Good Knowledge of PC Hardware/Software for desktop & portable systems
- Any relevant Certification/Qualification.
Job Role(What you’ll achieve):-
- As a Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to improve returns on IT investments, drive efficiencies and reduce costs.
- As part of our Technical Support team you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
Key Responsibilities(You will):-
- Provide first level Support on Dell supplied products and/or peripherals
- Assign incidents in line with documented guidelines and procedures
- Demonstrate good judgment in analyzing information to make routine decisions.
- Handle inbound calls, emails, and web interface to support existing and new customers.
- Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
- Be compliant and adhere to process design as per the management decision.
- Cooperate and collaborate with colleagues, cross-functionally, to support the technical solution process.
- Understand the administrative and operational requirements of the job.
- Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating the customer database
Dell Off Campus Hiring 2021 Application Process :-
All candidates who wish to apply for the Dell Recruitment 2021, they may apply for Dell Hiring 2021 by clicking on this link
Application Link: Click Here
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