Dell Off Campus Drive: Dell schedule to hire Technician, Technical Support 2020. The location of the job is Bangalore. Freshers can also apply. The detailed eligibility criteria and application process are given below.
About the Company: Dell is an American multinational computer technology company that develops, sells, repairs, and supports computers and related products and services.
Dell Off Campus Drive:
Company Name: Dell
Company Website: www.dell.com
Job Role: Technician, Technical Support
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Job Location: Bangalore
Salary :- As per the company standards
Job Posted Date :- Oct 23rd, 2020
Essential Requirements:–
- First-rate customer focus, phone etiquette and work ethic
- Excellent communications skills
- Graduate Fresher to 4 years of relevant work experience required
- Undergrad with 1 year of relevant work experience required
- Should be willing to work in shifts in a 24 x7 work environment • Should be residing within Transport Boundaries
- Ability to handle stressful situations.
- Goal/Career oriented and self-motivated
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Desirable Requirements:–
- Good Knowledge of PC Hardware/Software for desktop & portable systems
- Any relevant Certification/Qualification.
Job Description & Responsibilities :-
What you’ll achieve
As part of our Technical Support team you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
You will:
- Provide first level Support on Dell supplied products and/or peripherals
- Assign incidents in line with documented guidelines and procedures
- Demonstrate good judgment in analyzing information to make routine decisions.
- Handle inbound calls, emails, and web interface to support existing and new customers.
- Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
- Be compliant and adhere to process design as per the management decision.
- Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process.
- Understand the https://fresherscamp.com/wp-content/uploads/2021/12/Madhya-Pradesh-MP-PEB-Group-2-Sub-Group-4-Various-Post-Answer-Key-2021.jpgistrative and operational requirements of the job.
- Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating customer database
How to apply for the Dell 2020 Jobs:
All candidates who wish to apply for the Dell Recruitment 2020, they may apply for the job post for this position by clicking on the link provided below:
Note :– Only shortlisted candidates will receive the call letter for further rounds
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