American Express Recruitment: American Express schedule to hire TCPS Analyst – Spanish Language for 2021. The location of the job is Gurgaon for American Express off campus drive 2021. Freshers can also apply. The detailed eligibility criteria and American Express recruitment process are given below.
American Express is the world’s premier service company, and the largest card issuer by purchase volume. We are a heritage built on service and sustained by innovation.
American Express Recruitment:
Company Name :- American Express
Job Position:- TCPS Analyst – Spanish Language
Job Location:- Gurgaon, India
Salary:- As per Company Standards
Schedule (Full-Time/Part-Time):- Full-time
Job Categories:- Operations
Required Qualifications & Skills:-
- Graduate with 0–3 years of Prior Experience.
- Ability to work in a deadline-driven environment and maintain strong attention to detail.
- Shift Hours – 24X7
Roles & Responsibilities:-
Role Introduction: This is a blended profile which requires…
- Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveller cheques.
- Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques.
- Handle Escheatment calls and faxes.
- Process Refund Requests, Overspend, and Excessive Balance cases
- The candidate should be able to multi-task and prioritize work to ensure the balance is met between regulation, policy, and customer service experience.
- Respond to customer escalation and conduct a root cause analysis of the escalation
- Leverage expertise in analyzing risk-related data, identifying fraud connections
- Manage change effectively to meet/exceed performance targets
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations
At American Express:-
- American Express knows that with the right backing, people and businesses have the power to progress in incredible ways.
- Whether they supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and American Express proud to back each other every step of the way.
- When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
American Express hiring Off Campus Recruitment 2021 Application Process :-
All candidates who wish to apply for the American Express Recruitment 2021, they may apply for the job post of by clicking on this link
Application Link: Click Here
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