Accenture Off Campus Drive
Accenture Off Campus Drive

Accenture Off Campus Drive: Accenture schedule to hire for Associate-Query Management 2022 for the year 2022. The job is for freshers and the job location is Hyderabad . The details for the selection process, application procedure and salary details are mentioned below.

Accenture plc is an Ireland-based multinational professional services company that specialises in information technology services and consulting. A Fortune Global 500 company, it reported revenues of $50.53 billion in 2021. 

Accenture Off Campus Drive:

Company Name:- Accenture

Job Position:- Associate-Query Management

Job Location:- Hyderabad

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Salary Package:- As per Company Standards

Job NO:- 152435

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Qualifications Required:- Any Graduation

Skill required:- Query Management – Service Desk Non-Voice Support

Years of Experience:- 0-1 years

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Job Description:-

  • You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
  • The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.
  • This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support.
  • The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat

Roles and Responsibilities:-

Accenture is looking for individuals who have the following skillset: Adaptable and flexible

  • In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
  • Your primary interaction is within your team and your direct supervisor
  • You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
  • You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
  • You will be working closely with project members to effectively deliver on the requirements
  • You will be an individual contributor as a part of a team with a predetermined focused scope of work.

How to Apply for Accenture Recruitment 2022?

Interested and Eligible candidates can apply for Accenture off campus drive in online ASAP.

Apply Link: Click Here

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